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Privacy Policy

Last Updated: September 2026

Amyza Logistics & Recovery ("we," "us," or "our") is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you use our website, platform and dispatch services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal data necessary to facilitate commercial logistics, vehicle transport and emergency recovery operations. This includes:

  • Contact Information: Full name, business or personal email address and mobile phone number.
  • Location Data: GPS coordinates, origin/destination postcodes and specific address details required for routing and dispatch.
  • Vehicle & Cargo Data: Vehicle Registration Marks (VRM), make, model, mechanical status and descriptions of commercial cargo.
  • Technical Data: IP addresses, browser types and device information collected automatically when accessing our platform.

2. How We Use Your Data

We process your personal data for the following purposes:

  • Service Fulfillment: To calculate dynamic quotes, route your request to the nearest appropriate operator and monitor the progress of your dispatch.
  • Communication: To send pricing manifests, ETA updates and dispatch confirmations via email or SMS.
  • Safety & Compliance: To ensure emergency protocols are followed and to verify operator credentials against requested movement types.
  • Platform Improvement: To analyze aggregate routing demand and optimize our dispatch algorithms.

3. Data Sharing and Third Parties

We do not sell your personal data. We only share information with third parties in the following circumstances:

  • Independent Operators: Your contact details, vehicle information and location are shared securely with verified independent operators solely to execute the requested service.
  • Service Providers: We use third-party infrastructure (such as EmailJS for communications and Vercel for hosting) to operate our platform securely.
  • Legal Obligations: We may disclose information to UK law enforcement or regulatory bodies if required by law or to protect the safety of our users or operators.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting or reporting requirements. Dispatch logs and quotes are typically retained for 7 years for tax and commercial compliance purposes.

5. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • The right to request access to your data.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your data (subject to legal retention requirements).
  • The right to object to or restrict processing.
  • The right to data portability.

To exercise any of these rights, please contact us at info@amyzalogistics.com.